Open Door Policy

Really know your rights.

Because HR says “we’re here for you” — and we both know what that means.

This is general information, not legal advice. Laws vary by country and state. When in doubt, speak with an attorney or official agency.

Common red flags at work

One weird day is annoying. A pattern is a problem. Pay attention when you see multiple items on this list happening in a short window.

Retaliation vibes

  • Things changed soon after you reported a concern or used leave.
  • Sudden write-ups or “performance issues” with no prior feedback.
  • Good duties taken away, junk work piled on.

Discrimination & harassment

  • Comments or jokes about race, gender, age, disability, religion, etc.
  • Different rules or standards for different groups.
  • Hostile behavior from coworkers that management ignores.

Paper trail set-up

  • Vague expectations, but harsh criticism later.
  • Goals that move, deadlines that change without notice.
  • Conversations kept verbal, nothing put in writing.

HR is “nice” but useless

  • They listen, but don’t document or follow up.
  • They coach you on being “less sensitive,” not the behavior.
  • You never see investigation notes or a real outcome.

Your documentation plan

Documentation is your shield. Feelings are valid, but facts and timelines are what agencies and lawyers use.

📄 Download Documentation Log Template (PDF)

What to track

  • Date, time, location.
  • Who was involved and who witnessed it.
  • Exactly what was said or done (quotes if you can remember them).
  • How it affected your work, health, or opportunities.
  • What you did to respond or report it.

Where to keep it

  • Personal device or notebook you control, not a work computer.
  • Cloud notes app (Google Docs, Notes, Notion, etc.).
  • Backups: email entries to yourself from a personal email.

Example log entry

Date: 2025-09-18, 9:45 AM

People: Manager, Team Lead

Event: During the project review meeting, my manager questioned my workload in front of others and stated that I “wasn’t keeping up,” despite prior approval for reduced duties under medical accommodation.

Impact: Public embarrassment, anxiety, and increased workload expectations that conflict with documented medical needs.

Follow-up: Documented the incident and sent an email to HR summarizing the exchange and requesting clarification of approved accommodations.

Know Your Rights at Work

You don’t have to be a lawyer to understand your protections. Federal law says you have the right to a safe, respectful workplace — and you cannot legally be punished for reporting harassment or discrimination.

What counts as harassment

Harassment isn’t just yelling or touching — it’s any behavior that targets you based on who you are, or punishes you for speaking up. It can be verbal, digital, psychological, or physical.

  • “Jokes” or comments about race, gender, disability, age, or religion.
  • Managers who move deadlines or expectations to make you fail.
  • Isolation or exclusion after reporting misconduct.
  • Supervisors using authority to intimidate or control.

Your legal protections

In the U.S., these laws protect you from workplace discrimination and retaliation:

  • Title VII of the Civil Rights Act of 1964 — protects against bias based on race, sex, religion, and national origin.
  • Americans with Disabilities Act (ADA) — covers mental and physical disabilities.
  • Age Discrimination in Employment Act (ADEA) — protects workers aged 40 and older.

If you’re being harassed

  1. Document everything. Write down dates, names, and details. Save emails, screenshots, or messages.
  2. Report internally if safe — use email and keep copies of what you send and receive.
  3. File externally with the EEOC or your state’s Fair Employment Practices Agency if HR ignores or dismisses your concern.
  4. Seek outside help. Legal aid, unions, and worker centers can assist even if you can’t afford a lawyer.

Retaliation is illegal

Retaliation means being punished for doing the right thing — like reporting harassment, requesting accommodation, or helping someone file a complaint. It can look like:

  • Demotion, reassignment, or being left out of meetings.
  • Bad reviews after years of good performance.
  • Increased workload or impossible deadlines.
Remember: You don’t have to prove intent — only that the retaliation happened after you exercised your rights.

Inside the company: how to move smart

HR is not your therapist. HR protects the company. Use internal channels on purpose, with receipts.

  1. Decide the goal. Do you want the behavior to stop, a transfer, documentation for the record, or all of the above? Knowing this shapes what you say.
  2. Follow written policy. Most handbooks spell out how to report harassment, discrimination, or safety issues. Following that path helps later if the company ignores it.
  3. Use email, not just conversations. After meetings, send recap emails: “Per our conversation today, my understanding is…”. This locks in what was said.
  4. Be factual, not emotional. You can be firm without venting. Stick to dates, quotes, and impacts on your work.
  5. Save everything. Screenshots, emails, Teams/Slack messages, performance reviews, seating charts, policy PDFs.
Important: If you feel unsafe or targeted after reporting, that can be retaliation. Document every change that happens after you speak up.

When HR Fails: How to Push Back and Get Results

When “we’ll look into it” turns into silence, you’re not powerless. HR may protect the company — but you can protect your reality. Here’s how to move from ignored to effective.

Lock in your evidence trail

  • Follow up verbal meetings with email: “Per our discussion, my understanding is…”
  • Save every reply (or lack thereof). Silence itself is evidence.
  • Download or screenshot HR forms and policies before they quietly “update.”

Copy your HR timeline

  • Track what you did vs. what HR did — and when.
  • Example: You reported on June 3 → HR responded June 7 → workload doubled June 10.
  • This cause-and-effect pattern forms the backbone of retaliation claims.

Escalate with precision

  • Email HR’s superior or a compliance officer with the subject line: “Follow-up: unresolved workplace retaliation concerns.”
  • Attach your evidence log and unanswered HR emails.
  • Be factual, brief, and calm — professionalism is your shield.

Use official pressure

  • EEOC, state agencies, or legal aid can step in when HR won’t.
  • Filing doesn’t always mean suing — sometimes it just forces action.
Tip: Filing with the EEOC triggers a “litigation hold.” HR must preserve all related emails and documents — no more quiet deletions.

Build public and personal leverage

  • Report patterns anonymously to watchdogs, journalists, or worker coalitions.
  • Keep documenting privately until you’re safe — then share publicly if it serves others.
  • Support coworkers discreetly; collective evidence carries more weight than solo claims.
Bottom line: HR exists to protect the company’s reputation. You exist to protect your reality. The moment you start writing things down, you shift the balance of power.

Outside help: who you can talk to

When internal channels stall out or you’re clearly being played, it’s time to widen the circle. Exact agencies and deadlines depend on your location, but here are common options (especially in the U.S.).

Government agencies

  • Equal employment / human rights agencies (discrimination & retaliation).
  • Labor departments (wages, overtime, breaks, misclassification).
  • Occupational safety agencies (unsafe conditions, hazards).

Employment lawyers

  • Many offer free consultations to review your situation.
  • Bring your timeline, docs, and company policies.
  • Ask about deadlines for filing claims in your state.

Unions & worker centers

  • If you’re unionized, talk to your union rep early.
  • Worker centers and legal aid clinics can help non-union workers.
  • They may know patterns at your employer already.

Mental health & support

  • Therapists can document work-related stress or anxiety.
  • Support groups and trusted friends keep you grounded.
  • You’re not “dramatic” for being affected by sustained stress.

Copy-paste templates & scripts

Edit these to match your voice. Short, direct, and documented beats long, emotional essays.

Email: documenting an incident

Subject: Follow-up on [incident] – [date]

Hi [Name],

I’m following up to document what happened on [date] in [location].

[Very short description: who, what was said/done, impact on your work.]

This behavior concerns me because it may violate our policies on [harassment / discrimination / retaliation]. I’d like this documented and addressed.

Thank you,
[Your name]
          

Email: recap after HR meeting

Subject: Recap of our meeting on [date]

Hi [HR / Manager Name],

I’m writing to confirm my understanding of our meeting on [date].

We discussed:  
• [Your concern]  
• [Any steps they said they would take]  

You stated that [summary of what they promised or explained].

If I’ve misunderstood anything, please let me know in writing.

Best,
[Your name]
          

Script: if a meeting feels sketchy

“I’m happy to continue this conversation, but I’d like to understand the purpose
of this meeting and whether any concerns about my performance are being raised.
If so, I’d like a copy in writing.”          
          

Quick FAQ

Treat it like a timeline. Start with the date you reported a concern (harassment, discrimination, safety, etc.). Then log every change that happened after: new write-ups, schedule changes, comments, demotions, projects taken away, people you were told not to talk to.

For each entry, capture: date, who was involved, what was said or done, and how it differs from how you were treated before you spoke up.

First, document the silence. Save your original report and note any lack of response or vague “we’re looking into it” replies.

Then decide your next step: follow up once in writing (“Can you confirm what steps have been taken so far?”), and if nothing changes, consider external options like an EEOC charge, a state agency complaint, a union rep, or a workers’ rights clinic.

HR doing nothing is not neutral — it’s part of the pattern.

Employers are not supposed to punish you for talking to a government agency about discrimination or harassment, or for consulting a lawyer. Retaliation for using those channels can itself be illegal.

That doesn’t mean bad employers never try it. That’s why your documentation matters: keep records of when you reached out for help and what changed afterward.

You may still have options. Some claims have strict deadlines (sometimes as short as 180 days in the U.S.), but others may allow more time or different types of complaints.

Gather your timeline, documents, and any policies you have, then talk to an employment lawyer, legal aid clinic, or workers’ rights group. Let a professional tell you what’s off the table — don’t assume you have no options just because you’re out of that job.

About the Creator

This site wasn’t written by HR. It was written by someone who’s survived HR. I’ve sat through the “open door” meetings, the “we value transparency” speeches, and the “we take all complaints seriously” emails that never went anywhere.

I’m Keisha Ruffner — just another employee who had to learn how to document, protect, and keep her sanity inside a system designed to make you question your memory. When HR says “we’re neutral,” it usually means “we’re collecting information for management.”

I built Open Door Policy so regular workers have a place to learn how the system really works — and how to work around it. Because your performance review shouldn’t double as an interrogation transcript.

This isn’t legal advice. It’s a survival guide. Think of it as HR’s worst nightmare: an employee who writes things down.

“HR’s job is to protect the company.
Your job is to protect yourself.”